MARC details
| 000 -LEADER |
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| fixed length control field |
10775cam a2200373 i 4500 |
| 001 - CONTROL NUMBER |
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| control field |
ocn890912683 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20240709103416.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
140916s2016 maua b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
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| LC control number |
2014036233 |
| 016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER |
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| Record control number |
BB19575009 |
| Source |
JP-ToKJK |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780133753813 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
0133753816 |
| 029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) |
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| OCLC library identifier |
AU@ |
| System control number |
000053676033 |
| 029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) |
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| OCLC library identifier |
NZ1 |
| System control number |
15998535 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(OCoLC)890912683 |
| Canceled/invalid control number |
(OCoLC)891126034 |
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(OCoLC)904575759 |
| -- |
(OCoLC)907087640 |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
DLC |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
DLC |
| Modifying agency |
YDX |
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BTCTA |
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BDX |
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OCLCF |
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IAC |
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NGU |
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YDXCP |
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CDX |
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S3O |
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UX0 |
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FC@ |
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OCLCQ |
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OCLCO |
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OCLCL |
| 042 ## - AUTHENTICATION CODE |
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| Authentication code |
pcc |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
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| Classification number |
BF637. |
| Item number |
C45 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
DeVito, Joseph A. |
| 245 14 - TITLE STATEMENT |
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| Title |
The interpersonal communication book / |
| Statement of responsibility, etc. |
Joseph A. DeVito. |
| 250 ## - EDITION STATEMENT |
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| Edition statement |
14 edition. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
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| Place of production, publication, distribution, manufacture |
Boston : |
| Name of producer, publisher, distributor, manufacturer |
Pearson, |
| Date of production, publication, distribution, manufacture, or copyright notice |
[2016] |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
xix, 406 p : |
| Other physical details |
ill(chiefly color) ; |
| Dimensions |
28 cm |
| 336 ## - CONTENT TYPE |
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| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
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| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
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| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
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| Bibliography, etc. note |
Includes bibliographical references (pages 348-384) and index. |
| 505 00 - FORMATTED CONTENTS NOTE |
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| Miscellaneous information |
Machine generated contents note: |
| -- |
pt. 1 |
| Title |
Preliminaries to Interpersonal Communication -- |
| Miscellaneous information |
1. |
| Title |
Foundations of Interpersonal Communication -- |
| -- |
Why Study Interpersonal Communication -- |
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Personal Success -- |
| -- |
Professional Success -- |
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Nature of Interpersonal Communication -- |
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Interpersonal Communication Involves Interdependent Individuals -- |
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Interpersonal Communication Is Inherently Relational -- |
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Interpersonal Communication Exists on a Continuum -- |
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Interpersonal Communication Involves Verbal and Nonverbal Messages -- |
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Interpersonal Communication Takes Place in Varied Forms -- |
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Interpersonal Communication Involves Choices -- |
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Elements of Interpersonal Communication -- |
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Source-Receiver -- |
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Messages -- |
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Channel -- |
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Noise -- |
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Context -- |
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Ethics -- |
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Principles of Interpersonal Communication -- |
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Interpersonal Communication Is a Transactional Process -- |
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Interpersonal Communication Serves a Variety of Purposes -- |
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Interpersonal Communication Is Ambiguous -- |
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Interpersonal Relationships May Be Symmetrical or Complementary -- |
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Interpersonal Communication Refers to Content and Relationship -- |
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Interpersonal Communication Is a Series of Punctuated Events -- |
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Interpersonal Communication Is Inevitable, Irreversible, and Unrepeatable -- |
| -- |
Summary -- |
| -- |
Key Terms -- |
| Miscellaneous information |
2. |
| Title |
Culture and Interpersonal Communication -- |
| -- |
Culture -- |
| -- |
Cultural Evolution and Cultural Relativism -- |
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Sex and Gender -- |
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Transmission of Culture -- |
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Importance of Culture -- |
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Aim of a Cultural Perspective -- |
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Cultural Differences -- |
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Individual and Collective Orientation -- |
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High- and Low-Context Cultures -- |
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Power Distance -- |
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Masculine and Feminine Cultures -- |
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High-Ambiguity-Tolerant and Low-Ambiguity-Tolerant Cultures -- |
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Long- and Short-Term Orientation -- |
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Indulgence and Restraint -- |
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Principles for Effective Intercultural Communication -- |
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Educate Yourself -- |
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Recognize Differences -- |
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Confront Your Stereotypes -- |
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Reduce Your Ethnocentrism -- |
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Adjust Your Communication -- |
| -- |
Summary -- |
| -- |
Key Terms -- |
| Miscellaneous information |
3. |
| Title |
Perception of the Self and Others in Interpersonal Communication -- |
| -- |
Self in Interpersonal Communication -- |
| -- |
Self-Concept -- |
| -- |
Self-Awareness -- |
| -- |
Self-Esteem -- |
| -- |
Perception in Interpersonal Communication -- |
| -- |
Stage One: Stimulation -- |
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Stage Two: Organization -- |
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Stage Three: Interpretation-Evaluation -- |
| -- |
Stage Four: Memory -- |
| -- |
Stage Five: Recall -- |
| -- |
Impression Formation -- |
| -- |
Impression Formation Processes -- |
| -- |
Increasing Accuracy in Impression Formation -- |
| -- |
Impression Management: Goals and Strategies -- |
| -- |
To Be Liked: Affinity-Seeking and Politeness Strategies -- |
| -- |
To Be Believed: Credibility Strategies -- |
| -- |
To Excuse Failure: Self-Handicapping Strategies -- |
| -- |
To Secure Help: Self-Deprecating Strategies -- |
| -- |
To Hide Faults: Self-Monitoring Strategies -- |
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To Be Followed: Influencing Strategies -- |
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To Confirm Self-image: Image-Confirming Strategies -- |
| -- |
Summary -- |
| -- |
Key Terms -- |
| Miscellaneous information |
pt. 2 |
| Title |
Interpersonal Messages -- |
| Miscellaneous information |
4. |
| Title |
Verbal Messages -- |
| -- |
Principles of Verbal Messages -- |
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Messages Are Packaged -- |
| -- |
Message Meanings Are in People -- |
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Meanings Are Denotative and Connotative -- |
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Messages Vary in Abstraction -- |
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Messages Vary in Politeness -- |
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Messages Can Be Onymous or Anonymous -- |
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Message Meanings Can Deceive -- |
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Messages Vary in Assertiveness -- |
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Messages Can Confirm and Disconfirm -- |
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Messages Vary in Cultural Sensitivity -- |
| -- |
Guidelines for Using Verbal Messages Effectively -- |
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Extensionalize: Avoid Intensional Orientation -- |
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See the Individual: Avoid Allness -- |
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Distinguish between Facts and Inferences: Avoid Fact-Inference Confusion -- |
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Discriminate Among: Avoid Indiscrimination -- |
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Talk about the Middle: Avoid Polarization -- |
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Update Messages: Avoid Static Evaluation -- |
| -- |
Summary -- |
| -- |
Key Terms -- |
| Miscellaneous information |
5. |
| Title |
Nonverbal Messages -- |
| -- |
Principles of Nonverbal Communication -- |
| -- |
Nonverbal Messages Interact with Verbal Messages -- |
| -- |
Nonverbal Messages Help Manage Impressions -- |
| -- |
Nonverbal Messages Help Form Relationships -- |
| -- |
Nonverbal Messages Structure Conversation -- |
| -- |
Nonverbal Messages Can Influence and Deceive -- |
| -- |
Nonverbal Messages Are Crucial for Expressing Emotions -- |
| -- |
Channels of Nonverbal Communication -- |
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Body Messages -- |
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Facial Communication -- |
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Eye Communication -- |
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Touch Communication -- |
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Paralanguage -- |
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Silence -- |
| -- |
Spatial Messages and Territoriality -- |
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Artifactual Communication -- |
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Olfactory Messages -- |
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Temporal Communication -- |
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Nonverbal Communication Competence -- |
| -- |
Decoding Nonverbal Messages -- |
| -- |
Encoding Nonverbal Messages -- |
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Summary -- |
| -- |
Key Terms -- |
| Miscellaneous information |
6. |
| Title |
Listening in Interpersonal Communication -- |
| -- |
Process of Listening -- |
| Miscellaneous information |
Stage One |
| Title |
Receiving -- |
| Miscellaneous information |
Stage Two |
| Title |
Understanding -- |
| Miscellaneous information |
Stage Three |
| Title |
Remembering -- |
| Miscellaneous information |
Stage Four |
| Title |
Evaluating -- |
| Miscellaneous information |
Stage Five |
| Title |
Responding -- |
| -- |
Listening Barriers -- |
| -- |
Distractions: Physical and Mental -- |
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Biases and Prejudices -- |
| -- |
Racist, Heterosexist, Ageist, and Sexist Listening -- |
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Lack of Appropriate Focus -- |
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Premature Judgment -- |
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Styles of Effective Listening -- |
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Empathic and Objective Listening -- |
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Nonjudgmental and Critical Listening -- |
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Surface and Depth Listening -- |
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Polite and Impolite Listening -- |
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Active and Inactive Listening -- |
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Culture, Gender, and Listening -- |
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Culture and Listening -- |
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Gender and Listening -- |
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Summary -- |
| -- |
Key Terms -- |
| Miscellaneous information |
7. |
| Title |
Emotional Messages -- |
| -- |
Principles of Emotions and Emotional Messages -- |
| -- |
Emotions Occur in Stages -- |
| -- |
Emotions May Be Primary or Blended -- |
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Emotions Involve Both Body and Mind -- |
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Emotions Are Influenced by a Variety of Factors -- |
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Emotional Expression Uses Multiple Channels -- |
| -- |
Emotional Expression Is Governed by Display Rules -- |
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Emotions May Be Adaptive and Maladaptive -- |
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Emotions Can Be Used Strategically -- |
| -- |
Emotions Have Consequences -- |
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Emotions Are Contagious -- |
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Obstacles to Communicating Emotions -- |
| -- |
Societal and Cultural Customs -- |
| -- |
Fear -- |
| -- |
Inadequate Interpersonal Skills -- |
| -- |
Emotional Competence -- |
| -- |
Emotional Understanding -- |
| -- |
Emotional Expression -- |
| -- |
Handling Anger: A Special Case Illustration -- |
| -- |
Emotional Responding -- |
| -- |
Communicating with the Grief-Stricken -- |
| -- |
Special Case Illustration -- |
| -- |
Summary -- |
| -- |
Key Terms -- |
| Miscellaneous information |
8. |
| Title |
Conversational Messages -- |
| -- |
Principles of Conversation -- |
| -- |
Principle of Process -- |
| -- |
Principle of Cooperation -- |
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Principle of Politeness -- |
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Principle of Dialogue -- |
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Principle of Turn Taking -- |
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Conversational Disclosure -- |
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Revealing Yourself -- |
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Influences on Self-Disclosure -- |
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Rewards and Dangers of Self-Disclosure -- |
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Guidelines for Self-Disclosure -- |
| -- |
Everyday Conversations -- |
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Making Small Talk -- |
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Introducing People -- |
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Making Excuses -- |
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Apologizing -- |
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Complimenting -- |
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Advising -- |
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Summary -- |
| -- |
Key Terms -- |
| Miscellaneous information |
pt. 3 |
| Title |
Interpersonal Relationships -- |
| Miscellaneous information |
9. |
| Title |
Interpersonal Relationship Stages, Theories, and Communication -- |
| -- |
Relationship Stages -- |
| -- |
Contact -- |
| -- |
Involvement -- |
| -- |
Intimacy -- |
| -- |
Deterioration -- |
| -- |
Repair -- |
| -- |
Dissolution -- |
| -- |
Movement among the Stages -- |
| -- |
Relationship Theories -- |
| -- |
Attraction Theory -- |
| -- |
Relationship Rules Theory -- |
| -- |
Relationship Dialectics Theory -- |
| -- |
Social Penetration Theory -- |
| -- |
Social Exchange Theory -- |
| -- |
Equity Theory -- |
| -- |
Politeness Theory -- |
| -- |
Relationship Communication -- |
| -- |
Communicating in Developing Relationships -- |
| -- |
Communicating in Deteriorating Relationships -- |
| -- |
Communicating in Relationship Repair -- |
| -- |
Summary -- |
| -- |
Key Terms -- |
| Miscellaneous information |
10. |
| Title |
Interpersonal Relationship Types -- |
| -- |
Friendship Relationships -- |
| -- |
Definition and Characteristics -- |
| -- |
Friendship Types -- |
| -- |
Friendship Needs -- |
| -- |
Friendship and Communication -- |
| -- |
Friendship, Culture, and Gender -- |
| -- |
Friends with Benefits -- |
| -- |
Love Relationships -- |
| -- |
Love Types -- |
| -- |
Love and Communication -- |
| -- |
Love, Culture, and Gender -- |
| -- |
Family Relationships -- |
| -- |
Characteristics of Families -- |
| -- |
Couple Types -- |
| -- |
Family Types -- |
| -- |
Family and Communication -- |
| -- |
Families, Culture, and Gender -- |
| -- |
Workplace Relationships -- |
| -- |
Workplace Communication -- |
| -- |
Networking Relationships -- |
| -- |
Mentoring Relationships -- |
| -- |
Romantic Relationships at Work -- |
| -- |
Dark Side of Interpersonal Relationships -- |
| -- |
Jealousy -- |
| -- |
Violence -- |
| -- |
Summary -- |
| -- |
Key Terms -- |
| Miscellaneous information |
11. |
| Title |
Interpersonal Conflict and Conflict Management -- |
| -- |
Preliminaries to Interpersonal Conflict -- |
| -- |
Definition of Interpersonal Conflict -- |
| -- |
Myths about Interpersonal Conflict -- |
| -- |
Interpersonal Conflict Issues -- |
| -- |
Principles of Interpersonal Conflict -- |
| -- |
Conflict Is Inevitable -- |
| -- |
Conflict Can Occur in All Communication Forms -- |
| -- |
Conflict Can Have Negative and Positive Effects -- |
| -- |
Conflict Can Focus on Content and/or Relationship Issues -- |
| -- |
Conflict Is Influenced by Culture and Gender -- |
| -- |
Conflict Management Is a Multistep Process -- |
| -- |
Conflict Management Strategies -- |
| -- |
Win-Lose and Win-Win Strategies -- |
| -- |
Avoidance and Active Fighting Strategies -- |
| -- |
Force and Talk Strategies -- |
| -- |
Face-Attacking and Face-Enhancing Strategies: Politeness in Conflict -- |
| -- |
Verbal Aggressiveness and Argumentativeness Strategies -- |
| -- |
Summary -- |
| -- |
Key Terms -- |
| Miscellaneous information |
12. |
| Title |
Interpersonal Power and Influence -- |
| -- |
Principles of Power and Influence -- |
| -- |
Some People Are More Powerful Than Others -- |
| -- |
Power Can Be Shared -- |
| -- |
Power Can Be Increased or Decreased -- |
| -- |
Power Follows the Principle of Less Interest -- |
| -- |
Power Generates Privilege -- |
| -- |
Power Has a Cultural Dimension -- |
| -- |
Relationship, Person, and Message Power -- |
| -- |
Power in the Relationship -- |
| -- |
Power in the Person -- |
| -- |
Power in the Message -- |
| -- |
Resisting Power and Influence -- |
| -- |
Misuses of Power and Influence -- |
| -- |
Sexual Harassment -- |
| -- |
Bullying -- |
| -- |
Power Plays -- |
| -- |
Summary -- |
| -- |
Key Terms. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Interpersonal communication. |
| 758 ## - RESOURCE IDENTIFIER |
|---|
| Relationship information |
has work: |
| Label |
The interpersonal communication book (Text) |
| Real World Object URI |
https://id.oclc.org/worldcat/entity/E39PCFJ6KV8JKvYmbjy4C7gDjd |
| Relationship |
https://id.oclc.org/worldcat/ontology/hasWork |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
Books |
| Suppress in OPAC |
No |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| h (OCLC) |
NO HOLDINGS IN GHUCC - 62 OTHER HOLDINGS |
