000			10775cam a2200373 i 4500
001			ocn890912683
003			OCoLC
005			20240709103416.0
008			140916s2016 maua b 001 0 eng
010			_a 2014036233
016	7		_aBB19575009 _2JP-ToKJK
020			_a9780133753813
020			_a0133753816
029	1		_aAU@ _b000053676033
029	1		_aNZ1 _b15998535
035			_a(OCoLC)890912683 _z(OCoLC)891126034 _z(OCoLC)904575759 _z(OCoLC)907087640
040			_aDLC _beng _erda _cDLC _dYDX _dBTCTA _dBDX _dOCLCF _dIAC _dNGU _dYDXCP _dCDX _dS3O _dUX0 _dFC@ _dOCLCQ _dOCLCO _dOCLCL
042			_apcc
050	0	0	_aBF637. _bC45
100	1		_aDeVito, Joseph A.
245	1	4	_aThe interpersonal communication book / _cJoseph A. DeVito.
250			_a14 edition.
264		1	_aBoston : _bPearson, _c[2016]
300			_axix, 406 p : _bill(chiefly color) ; _c28 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references (pages 348-384) and index.
505	0	0	_gMachine generated contents note: _gpt. 1 _tPreliminaries to Interpersonal Communication -- _g1. _tFoundations of Interpersonal Communication -- _tWhy Study Interpersonal Communication -- _tPersonal Success -- _tProfessional Success -- _tNature of Interpersonal Communication -- _tInterpersonal Communication Involves Interdependent Individuals -- _tInterpersonal Communication Is Inherently Relational -- _tInterpersonal Communication Exists on a Continuum -- _tInterpersonal Communication Involves Verbal and Nonverbal Messages -- _tInterpersonal Communication Takes Place in Varied Forms -- _tInterpersonal Communication Involves Choices -- _tElements of Interpersonal Communication -- _tSource-Receiver -- _tMessages -- _tChannel -- _tNoise -- _tContext -- _tEthics -- _tPrinciples of Interpersonal Communication -- _tInterpersonal Communication Is a Transactional Process -- _tInterpersonal Communication Serves a Variety of Purposes -- _tInterpersonal Communication Is Ambiguous -- _tInterpersonal Relationships May Be Symmetrical or Complementary -- _tInterpersonal Communication Refers to Content and Relationship -- _tInterpersonal Communication Is a Series of Punctuated Events -- _tInterpersonal Communication Is Inevitable, Irreversible, and Unrepeatable -- _tSummary -- _tKey Terms -- _g2. _tCulture and Interpersonal Communication -- _tCulture -- _tCultural Evolution and Cultural Relativism -- _tSex and Gender -- _tTransmission of Culture -- _tImportance of Culture -- _tAim of a Cultural Perspective -- _tCultural Differences -- _tIndividual and Collective Orientation -- _tHigh- and Low-Context Cultures -- _tPower Distance -- _tMasculine and Feminine Cultures -- _tHigh-Ambiguity-Tolerant and Low-Ambiguity-Tolerant Cultures -- _tLong- and Short-Term Orientation -- _tIndulgence and Restraint -- _tPrinciples for Effective Intercultural Communication -- _tEducate Yourself -- _tRecognize Differences -- _tConfront Your Stereotypes -- _tReduce Your Ethnocentrism -- _tAdjust Your Communication -- _tSummary -- _tKey Terms -- _g3. _tPerception of the Self and Others in Interpersonal Communication -- _tSelf in Interpersonal Communication -- _tSelf-Concept -- _tSelf-Awareness -- _tSelf-Esteem -- _tPerception in Interpersonal Communication -- _tStage One: Stimulation -- _tStage Two: Organization -- _tStage Three: Interpretation-Evaluation -- _tStage Four: Memory -- _tStage Five: Recall -- _tImpression Formation -- _tImpression Formation Processes -- _tIncreasing Accuracy in Impression Formation -- _tImpression Management: Goals and Strategies -- _tTo Be Liked: Affinity-Seeking and Politeness Strategies -- _tTo Be Believed: Credibility Strategies -- _tTo Excuse Failure: Self-Handicapping Strategies -- _tTo Secure Help: Self-Deprecating Strategies -- _tTo Hide Faults: Self-Monitoring Strategies -- _tTo Be Followed: Influencing Strategies -- _tTo Confirm Self-image: Image-Confirming Strategies -- _tSummary -- _tKey Terms -- _gpt. 2 _tInterpersonal Messages -- _g4. _tVerbal Messages -- _tPrinciples of Verbal Messages -- _tMessages Are Packaged -- _tMessage Meanings Are in People -- _tMeanings Are Denotative and Connotative -- _tMessages Vary in Abstraction -- _tMessages Vary in Politeness -- _tMessages Can Be Onymous or Anonymous -- _tMessage Meanings Can Deceive -- _tMessages Vary in Assertiveness -- _tMessages Can Confirm and Disconfirm -- _tMessages Vary in Cultural Sensitivity -- _tGuidelines for Using Verbal Messages Effectively -- _tExtensionalize: Avoid Intensional Orientation -- _tSee the Individual: Avoid Allness -- _tDistinguish between Facts and Inferences: Avoid Fact-Inference Confusion -- _tDiscriminate Among: Avoid Indiscrimination -- _tTalk about the Middle: Avoid Polarization -- _tUpdate Messages: Avoid Static Evaluation -- _tSummary -- _tKey Terms -- _g5. _tNonverbal Messages -- _tPrinciples of Nonverbal Communication -- _tNonverbal Messages Interact with Verbal Messages -- _tNonverbal Messages Help Manage Impressions -- _tNonverbal Messages Help Form Relationships -- _tNonverbal Messages Structure Conversation -- _tNonverbal Messages Can Influence and Deceive -- _tNonverbal Messages Are Crucial for Expressing Emotions -- _tChannels of Nonverbal Communication -- _tBody Messages -- _tFacial Communication -- _tEye Communication -- _tTouch Communication -- _tParalanguage -- _tSilence -- _tSpatial Messages and Territoriality -- _tArtifactual Communication -- _tOlfactory Messages -- _tTemporal Communication -- _tNonverbal Communication Competence -- _tDecoding Nonverbal Messages -- _tEncoding Nonverbal Messages -- _tSummary -- _tKey Terms -- _g6. _tListening in Interpersonal Communication -- _tProcess of Listening -- _gStage One _tReceiving -- _gStage Two _tUnderstanding -- _gStage Three _tRemembering -- _gStage Four _tEvaluating -- _gStage Five _tResponding -- _tListening Barriers -- _tDistractions: Physical and Mental -- _tBiases and Prejudices -- _tRacist, Heterosexist, Ageist, and Sexist Listening -- _tLack of Appropriate Focus -- _tPremature Judgment -- _tStyles of Effective Listening -- _tEmpathic and Objective Listening -- _tNonjudgmental and Critical Listening -- _tSurface and Depth Listening -- _tPolite and Impolite Listening -- _tActive and Inactive Listening -- _tCulture, Gender, and Listening -- _tCulture and Listening -- _tGender and Listening -- _tSummary -- _tKey Terms -- _g7. _tEmotional Messages -- _tPrinciples of Emotions and Emotional Messages -- _tEmotions Occur in Stages -- _tEmotions May Be Primary or Blended -- _tEmotions Involve Both Body and Mind -- _tEmotions Are Influenced by a Variety of Factors -- _tEmotional Expression Uses Multiple Channels -- _tEmotional Expression Is Governed by Display Rules -- _tEmotions May Be Adaptive and Maladaptive -- _tEmotions Can Be Used Strategically -- _tEmotions Have Consequences -- _tEmotions Are Contagious -- _tObstacles to Communicating Emotions -- _tSocietal and Cultural Customs -- _tFear -- _tInadequate Interpersonal Skills -- _tEmotional Competence -- _tEmotional Understanding -- _tEmotional Expression -- _tHandling Anger: A Special Case Illustration -- _tEmotional Responding -- _tCommunicating with the Grief-Stricken -- _tSpecial Case Illustration -- _tSummary -- _tKey Terms -- _g8. _tConversational Messages -- _tPrinciples of Conversation -- _tPrinciple of Process -- _tPrinciple of Cooperation -- _tPrinciple of Politeness -- _tPrinciple of Dialogue -- _tPrinciple of Turn Taking -- _tConversational Disclosure -- _tRevealing Yourself -- _tInfluences on Self-Disclosure -- _tRewards and Dangers of Self-Disclosure -- _tGuidelines for Self-Disclosure -- _tEveryday Conversations -- _tMaking Small Talk -- _tIntroducing People -- _tMaking Excuses -- _tApologizing -- _tComplimenting -- _tAdvising -- _tSummary -- _tKey Terms -- _gpt. 3 _tInterpersonal Relationships -- _g9. _tInterpersonal Relationship Stages, Theories, and Communication -- _tRelationship Stages -- _tContact -- _tInvolvement -- _tIntimacy -- _tDeterioration -- _tRepair -- _tDissolution -- _tMovement among the Stages -- _tRelationship Theories -- _tAttraction Theory -- _tRelationship Rules Theory -- _tRelationship Dialectics Theory -- _tSocial Penetration Theory -- _tSocial Exchange Theory -- _tEquity Theory -- _tPoliteness Theory -- _tRelationship Communication -- _tCommunicating in Developing Relationships -- _tCommunicating in Deteriorating Relationships -- _tCommunicating in Relationship Repair -- _tSummary -- _tKey Terms -- _g10. _tInterpersonal Relationship Types -- _tFriendship Relationships -- _tDefinition and Characteristics -- _tFriendship Types -- _tFriendship Needs -- _tFriendship and Communication -- _tFriendship, Culture, and Gender -- _tFriends with Benefits -- _tLove Relationships -- _tLove Types -- _tLove and Communication -- _tLove, Culture, and Gender -- _tFamily Relationships -- _tCharacteristics of Families -- _tCouple Types -- _tFamily Types -- _tFamily and Communication -- _tFamilies, Culture, and Gender -- _tWorkplace Relationships -- _tWorkplace Communication -- _tNetworking Relationships -- _tMentoring Relationships -- _tRomantic Relationships at Work -- _tDark Side of Interpersonal Relationships -- _tJealousy -- _tViolence -- _tSummary -- _tKey Terms -- _g11. _tInterpersonal Conflict and Conflict Management -- _tPreliminaries to Interpersonal Conflict -- _tDefinition of Interpersonal Conflict -- _tMyths about Interpersonal Conflict -- _tInterpersonal Conflict Issues -- _tPrinciples of Interpersonal Conflict -- _tConflict Is Inevitable -- _tConflict Can Occur in All Communication Forms -- _tConflict Can Have Negative and Positive Effects -- _tConflict Can Focus on Content and/or Relationship Issues -- _tConflict Is Influenced by Culture and Gender -- _tConflict Management Is a Multistep Process -- _tConflict Management Strategies -- _tWin-Lose and Win-Win Strategies -- _tAvoidance and Active Fighting Strategies -- _tForce and Talk Strategies -- _tFace-Attacking and Face-Enhancing Strategies: Politeness in Conflict -- _tVerbal Aggressiveness and Argumentativeness Strategies -- _tSummary -- _tKey Terms -- _g12. _tInterpersonal Power and Influence -- _tPrinciples of Power and Influence -- _tSome People Are More Powerful Than Others -- _tPower Can Be Shared -- _tPower Can Be Increased or Decreased -- _tPower Follows the Principle of Less Interest -- _tPower Generates Privilege -- _tPower Has a Cultural Dimension -- _tRelationship, Person, and Message Power -- _tPower in the Relationship -- _tPower in the Person -- _tPower in the Message -- _tResisting Power and Influence -- _tMisuses of Power and Influence -- _tSexual Harassment -- _tBullying -- _tPower Plays -- _tSummary -- _tKey Terms.
650		0	_aInterpersonal communication.
758			_ihas work: _aThe interpersonal communication book (Text) _1https://id.oclc.org/worldcat/entity/E39PCFJ6KV8JKvYmbjy4C7gDjd _4https://id.oclc.org/worldcat/ontology/hasWork
942			_2lcc _cBK _n0
948			_hNO HOLDINGS IN GHUCC - 62 OTHER HOLDINGS
999			_c987 _d987